Frequently Asked Questions

We cater to a wide range of events, including birthdays, baby showers, weddings, corporate events, and any special occasion that calls for a fun and elegant setup. No matter the celebration, we tailor our services to fit your unique vision and style.
Absolutely! At Party Studio, we believe every event should reflect your personal style. Whether it’s customizing the color of our balloon garlands, designing a theme for our soft play areas, or creating a one-of-a-kind picnic setup, we work closely with you to bring your ideas to life.
Yes, we offer a variety of rental packages that can be customized based on your event size, preferences, and needs. Our packages often include items like jumping castles, soft play equipment, balloon arrangements, and luxe picnic setups. Contact us for more details, and we’ll help create the perfect package for your event.
To ensure availability and ample time for planning, we recommend booking your event at least 4-6 weeks in advance. However, if you have a last-minute request, feel free to reach out, and we’ll do our best to accommodate your needs.
You may place an order online by adding the items you wish to hire into your cart. Please include as much information about your event as possible, including your name, email address, phone number, event date, venue location, start and finish times. We will respond via email or phone call, confirming availability of your desired items including a delivery quote. Once confirmed and you are happy to proceed with the booking, you will receive an email with payment instructions.

You can also place an order via the Contact Us page on our website, by emailing us at hello@just4funpartyhire.com.au or by calling 0490 388 469.
Our warehouse is located in Lilydale, Vic 3140. We also offer the option of pickup in Healesville, Vic 3777.
Yes, we deliver Melbourne Wide. Just4Fun Party Hire is happy to deliver and/or set up at your chosen location. Please consider that our delivery fees will vary depending on the size of your order, the event location, petrol, tolls, time to set up and pack down, and returning to collect the goods.

Delivery, setup, and collection are calculated per kilometer from Lilydale, VIC 3140.

Note: Soft Play equipment and Jumping Castles must be set up and collected by Just4Fun Party Hire. Some items can be collected and returned to our Warehouse in Lilydale 3140 or alternatively Healesville 3777. Pickup and Return Items include Grab n Go Balloon Garlands, Helium Balloons & Arrangements, Dried Florals, Lawn Games, Teepee Parties, and Props. We have a 4-day hire period for these items to allow our customers enough time to pick up a day prior to their event and to drop off the day after the event. Picking up Friday and returning Monday. We are flexible, so please contact us to discuss your requirements.
Please note there is an additional $100 fee added to the delivery fee if the event space requires stairs or lift access.
Yes, we only use quality biodegradable latex balloons. For more information, visit PEBA.
Each balloon is different. Balloon garlands can last for weeks if kept in the right environment as they are air-filled. Helium balloons, on the other hand, have a lot less float time. Below is a link to the Qualatex helium balloon chart for float time.

This is just a guideline, and float time can vary due to high humidity, temperature, and air conditioning.
We work on a first-come, first-served basis, so booking in advance is highly recommended as we do fill up on specific dates. Book ahead to avoid disappointment.
We require a $100 deposit in order to confirm your booking. The balance is due two days prior to your event. We accept direct deposit or credit card payments.
Yes, we have a $100 minimum spend.
Depending upon the hire item, a $100 bond may be required.
We understand accidents do happen. If something gets damaged or lost, payment of the full replacement value is required. We will inform you of the amount needed to cover the breakage, which is equal to the cost of the replacement. The amount will be invoiced to the customer, and payment is due within seven days.
Due to our number of bookings, deposit payments are non-refundable within 14 days of the event as we have held your date and turned down other events to do so. We will work with you to reschedule your event.
Just4Fun Party Hire WILL NOT issue refunds due to events being cancelled, rescheduled, or postponed by COVID restrictions. We ONLY issue Credit Notes for up to 12 months from the date of the event.
Sunshine is not always guaranteed, so in the interest of your special day still being absolutely fantastic, we always recommend having a backup event location (preferably indoors) where we can continue the event as planned.
Our playgrounds are designed for crawlers up to five-year-old children. Adults may enter the play area but may not sit/play on the equipment (excluding soft floor mats or inside the ball pit). Shoes must be removed. Adults should only be in there to support and supervise the little ones.
Yes. We deliver, set up, and collect all of the equipment. We ask for a minimum of 1 hour for setup and 1 hour for breakdown.
Yes. All equipment is thoroughly disinfected between uses. We use a commercial-grade cleaner that acts as a cleaner, disinfectant, and sanitizer.
Yes. We are a registered and insured business. We are also happy to provide a certificate of insurance if needed for a venue.
Yes, you can reserve the equipment for more than 4 hours based on availability. However, notice must be given at the time of your reservation. Additional hours start at $75, depending on the package.
We are able to set up indoors and outdoors, but not in rainy or damp weather as our equipment may become slippery and unsafe for children. We recommend having shade for outdoor setups as equipment does get hot in the sun.